Warranty Terms |
All Eleaf products directly purchased from Eleaf USA's official online store (http://www.eleafus.com), except consumables and rebuildable products, are covered by warranty for 90 Days from the date of purchase ("warranty period"). |
1) The problem is caused by improper treatment or unauthorized repair performed by any party other than Eleaf. |
Disposable Vapes For sanitary and safety reasons, we can not accept returns on consumable items that have been opened or used. Defective disposable device claims are handled on a case by case basis, and final resolutions are crafted for each customer. We are unable to issue any credit for shipping fees for devices determined through the claims process to be defective. |
Compatibility We do not guarantee that our parts and products are compatible with those of other manufacturers or suppliers. |